Just provide us with the email address that you used to place your order(s), and we'll immediately send you a new email with the link to your MyTicket portal for each order, for every future event for which you have purchased tickets. However, please note that we do not send links for past events.

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If you have ordered with the email address hallo@aaa.de from us, we will resend you the confirmation email(s) within a few minutes.

Please check if your email address is correct. If it is incorrect, please try again.

If your address is correct but you have not received a confirmation email (not even in your spam folder), please use our contact form to send us your request.

Here's the link to our contact form:
https://www.ticketpay.de/help